Due to the recent directive on a stricter authorization process for payment cards, which came into force on 01.01.2021, some of our users came across problems with payments for trips.
On our part, we have already implemented a new authorization system, but if the user hasn’t updated the app and hasn’t entered his card details once again, transactions are not going through.
What to do if your payment didn’t go through?
❗️You don’t have to delete your old card before doing that. You will be able to delete it after you have connected a new card.
Thank you for understanding and cooperation!